Frequently Asked Questions

General

Who do I call if I have a trash complaint?
  •   Please contact the trash hauler at 863.967.5801

Code Enforcement

How do I report a code violation?
You may contact the Code Enforcement office at (863) 285-1119, ext. 4.
Do I have to leave my name and number when I report a violation?
No, all complaints are taken anonymously unless the complainant wishes to leave their number and request that they be contacted regarding the violation.
What should I do if I receive a Notice of Violation Letter?

Correct the violation or contact the Code Enforcement Officer if you need to request additional time to attain compliance. The officer's name and phone number are located on the bottom of the notice.
What is an inoperable/unlicensed vehicle?

Any vehicle that can not be legally driven on the street and/or does not have a current tag. Also, Ordinance 15-21 states that abandoned property means wrecked, derelict or deserted property with or without value and such may include but not be limited to, wrecked, inoperative, or partially dismantled motor vehicles, trailers, boats, machinery, refrigerators, washing machines, plumbing fixtures, furniture and any other similar articles.
What is overgrowth?

Property is considered overgrown when grass and/or weeds reach a minimum of twelve inches high.
Who is responsible for right-of-way maintenance?
 The City of Fort Meade Parks Department has been directed to mow grassed right-of-ways located in front of vacant lots and city-owned properties only.
  • The maintenance of the sidewalks and /or curbing, roads & storm-water ditch-lines are a Streets Department matter.  
    Trees and limbs hanging into the right-of-way that may interfere with electric utility services is the responsibility of the Electric Utility Department.

Library

How much does it cost to get a library card?

 Library cards are free to all Polk County and Hardee County residents.

Does it cost anything to use your computers?

All that is required to use the computers is a signed Internet Agreement. Children 17 yrs and under have to have parental signature. Children under 12 have to have a parent seated at the computer with them.
How do you get a library card?

Fill out an application with your name, address, date of birth, Social Security number, telephone, email address and give a reference of someone who can verify you live at your address. We also make a copy of your ID card or Drivers License. Children 17 years of age must have a parent or guardian fill out a card and sign for them.

Streets

What are curb inlets?

 Curb inlets are man made structures that allow the stormwater in the streets to be discharged.

What does n.p.d.e.s. stand for?

National Pollution Discharge Elimination System.
How many signs are in town?

Roughly 1600.
Why does the City not maintain South Orange Ave.?

 It is a County road and is therefore maintained by the County.

Police

What can I do about barking dogs?
  • First try talking with the neighbor and let them know you are having a problem with their dog barking. Sometimes this will solve the problem. If it doesn’t then follow the below listed instructions.
  • Contact Polk County Animal Control 863-499-2600 and report the dog as a nuisance. According to the Polk County Animal Control Ordinance, a nuisance is defined as: Any owner or custodian of any dog or cat that, 1. habitually barks, whines, howls, neows, cries, screams or causes other objectionable noises resulting in an unreasonable annoyance to neighboring residents: or 2. disturbs the peace by habitually or repeatedly destroying or soiling public or private property, or causing injury or threatening to cause injury to any person or domestic animal on property other than that of the owner or custodian, or other similar conduct or behavior. 
    Upon receipt of a sworn complaint affidavit from a citizen, or a statement from an animal control officer alleging a violation of this section, an animal control officer shall investigate and may cause to be issued a Notice of Violation to any dog or cat owner or custodian alleged to be in violation of this section, if the investigation supports such an action. Said affidavit shall specify the address or location of the alleged violation; the nature, time and date of the acts; the name and address of the custodian of the animal, if known; a description of the animal, if known; and shall notify the violator that he or she has 72 hours to abate the nuisance or a citation will be issued. After the 72-hour period has lapsed, a citation shall be issued if the nuisance has not been abated. If a citation is not issued to the owner or custodian of the animal as a result of a complaint, the affidavit will only remain valid for a period of 90 days following the date of service to the owner or custodian.
    Animal Control recognizes that most nuisance complaints will be investigated on a case-by-case basis. Complaints will be investigated by an Animal Control Officer with the following guidelines in mind: 1. Habitual barking is generally defined as three (3) times within a fourteen(14)-day period for a period of more than fifteen(15) minutes and shall be at such time as to inhibit the normal activities of life. 2. Habitual, for the purpose of the remainder of the nuisance section, is defined as committing the same type of incident twice (2) in a three (3) year period. 3. Animal Control Officer will question the complainant and determine their location in regard to the incident. The ordinance incorporates a reasonable man standard, which shall be considered by the Animal Control Officer. The owner of the animal causing the alleged nuisance will be notified of the complaint against him or her, and will be requested to correct the nuisance situation within seventy-two (72) hours. If, after seventy-two (72) hours, the nuisance is not corrected, the complaining party should contact the investigating officer for further action.
    There is a City Ordinance about noise. The ordinance covers unreasonably loud and disturbing noise, noise of such character, quantity, or duration as to be injurious to human or animal life or property, noise of such character, quantity, or duration as to reasonably interfere with the comfortable enjoyment of life or property, or noise of such character, quantity, or duration as to unreasonably interfere with the normal conduct of business. Violators must first be warned and if the noise continued they can then be charged by complaint affidavit (normally violators will not be arrested). 
When should I call 911?

Anytime you have a real emergency. Some of which include burglary in progress, building fire, traffic crash with injuries, serious health problems (heart attack, stoke, stop breathing, etc.), prowler, gun shots, home invasion, robbery, and any other possible life threatening incident.

DO NOT CALL 911 FOR: Electric outages, barking dogs, noise complaints, crimes that have already occurred and there is no damage to a human being, fire crackers on the 4th of July or New Years, traffic violations in your neighbor hood, and similar not in progress and/or non-emergency calls.

365.172 (13) MISUSE OF 911 OR E911 SYSTEM; PENALTY.--911 and E911 service must be used solely for emergency communications by the public. Any person who accesses the number 911 for the purpose of making a false alarm or complaint or reporting false information that could result in the emergency response of any public safety agency; any person who knowingly uses or attempts to use such service for a purpose other than obtaining public safety assistance; or any person who knowingly uses or attempts to use such service in an effort to avoid any charge for service, commits a misdemeanor of the first degree, punishable as provided in s. 775.082 or s. 775.083. After being convicted of unauthorized use of such service four times, a person who continues to engage in such unauthorized use commits a felony of the third degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. In addition, if the value of the service or the service charge obtained in a manner prohibited by this subsection exceeds $100, the person committing the offense commits a felony of the third degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084.

“Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.”