Customer Service

Contact:                                                                                  Location:
863-285-1100                                                                     City Hall, 8 W. Broadway St
dholder@cityoffortmeade.com                                Fort Meade, FL. 33841

D Holder
Danelle Holder
Customer Service Supervisor

Responsibilities
Utility Billing and Customer services is responsible for meter reading, utility billing, payments processing and resolving billing issues.

Customer Service Representatives
Tracey Simmons
Phone: 863.285.1100, ext. 238
Email: tsimmons@cityoffortmeade.com 

Olivia Spivey 
Phone: 863.285.1100, ext. 239
Email: ospivey@cityoffortmeade.com

Florida Public Utilities (Natural Gas)
Phone:  800-427-7712
Email:  CustomerService@fpuc.com

Hours of Operation
8:00 AM - 5:00 PM, Monday - Friday

The City of Fort Meade provides electricity, water, sewer, stormwater and security light services to residents inside and outside the City Limits. We also bill for solid waste services, so all utility services are included on one bill.

Alexander's Contract Services, Inc. has been contracted with the City to manually read meters. Alexander's will start with the City on Monday, October 2, 2017. The Meter Readers will be in uniform along with ID badges.

The City of Fort Meade has implemented SmartNotice to send announcements to the citizens when needed. Please make sure your phone number is up to date on your utility account so you will be included on notices sent to residents.